Contact Us

Customer Service Information

Regular Mail/Payments
Symetra
Mortgage Loan Dept., SC-14
PO Box 84066
Seattle, WA 98124-8466 
  Customer Service Phone:
(425) 256-8749

Customer Service Fax:
(425) 256-8746
 
 
 
 
 

 

Direct/Express Mail
Symetra
Mortgage Loan Department
777 108th Avenue NE Suite 1200, SC-14 Bellevue, WA 98004
 
Loan Servicing email: 
LNSVCR@Symetra.com

Web Portal Questions:
MortgageWebInquiry@Symetra.com
 
 
 
 
 
 

 

             

Management

Colin M. Elder
Sr. Vice President, Mortgage Loans
(425) 256-8721
Colin.Elder@Symetra.com 
           
             

Originators

Vin Reilly
Vice President / Loan Origination Manager
(425) 256-5035
Vin.Reilly@Symetra.com 
  Ryan H. Beneson
Sr. Loan Originator

(425) 256-8712
Ryan.Beneson@Symetra.com
 
Dave Noli
Sr. Mortgage Loan Originator
(425) 256-5598
 

 

Brett Klitz
Lead Originator
(425) 256-5429
Brett.Klitz@Symetra.com
 
Jacquelyn Cleveland
Lead Originator
 
Ryan Brennen 
Sr. Loan Originator
 

 

Chris Zieman 
Sr. Loan Originator
  Simran Singh
Loan Originator
(425) 256-8177
Simran.Singh@Symetra.com
 
Kenan Ozgur
Loan Originator
(425) 256-8176
   
Elena Rivas
Loan Originator
(425) 256-8578
Elena.Rivas@Symetra.com
  Brandon Ciceu
Associate Loan Originator
(425) 256-8426
Brandon.ciceu@Symetra.com
  Edi Ciceu
Associate Loan Originator
(425) 256-8985
Edi.Ciceu@symetra.com
   
             

Loan Analysts

Anna Passalaqua
Sr. Manager of Loan Analysis
(425) 256-6370
Anna.Passalaqua@symetra.com
  Tina Suarez
Analyst Team Lead

(425) 256-8636
Tina.Suarez@Symetra.com
  Nina Smith
Mortgage Loan Analyst
(425) 256-5064
Nina.Smith@Symetra.com
   
Devon Weatherly
Sr. Mortgage Loan Analyst
(425) 256-8203
Devon.Weatherly@symetra.com
  Devon Palmer
Mortgage Loan Analyst
(425) 256-5952
Devon.Palmer@symetra.com
  Jake Alekhin
Associate Mortgage Loan Analyst
(315) 715-6089
Jake.Alekhin@symetra.com
   
Xavier Richard
Mortgage Loan Analyst
(425) 256-6059
Xavier.Richard@symetra.com
  Leya Hsu
Mortgage Loan Analyst
(425) 256-8981
Leya.Hsu@symetra.com
  Jody Andress
Sr. Mortgage Loan Analyst
(860) 370-7807
Jody.Andress@symetra.com
   
Camden Mcleod
Sr. Mortgage Loan Analyst

(425) 256-6046
Camden.mccloud@Symetra.com
  Tara Reynolds
Associate Mortgage Loan Analyst

(425) 256-5951
Tara.reynolds@symetra.com
  Matt Mueller
Sr. Mortgage Loan Analyst

(425) 256-5954
Matt.Mueller@Symetra.com
   
             

Loan Closers

Tim Steward
Dir. Sr. Mgr. Mortgage Loan Administrator
(860) 746-7409
Tim.Steward@Symetra.com
  Stacey Codlin
Lead Mortgage Loan Closer
(425) 256-5314
Stacey.Codlin@symetra.com
  Casey Bradley
Sr. Mortgage Loan Closer

(425) 256-8739
Casey.Bradley@Symetra.com
   
Kelley Callahan
Mortgage Loan Closer

(425) 256-8159
Kelley.Callahan@Symetra.com
  Susan Nunmaker, LPO
Sr. Mortgage Loan Closer

(425) 256-8468
Susan.Nunmaker@Symetra.com
  Laura Dodd
Sr. Mortgage Loan Closer

(425) 256-5093
Laura.Dodd@Symetra.com
 

 
Michelle Huang
Mortgage Loan Closer

(425) 256-6173
Michelle.Huang@Symetra.com
  Tina Hoang
Sr. Mortgage Loan Closer
(425) 256-6342
Tina.Hoang@Symetra.com
  Melissa Carillo
Sr. Mortgage Loan Closer
(425) 256-6083
Melissa.Carillo@symetra.com
   
Eileen Lantrip
Sr. Mortgage Loan Closer
(425) 256-8217
Eileen.Lantrip@Symetra.com
  Yusan Huang
Mortgage Loan Closer

(425) 256-5636
Yusan.Huang@Symetra.com
  Nancy Cranford
Mortgage Loan Closer

(425) 256-6077
Nancy.Cranford@Symetra.com
 
   
Jacquie Butler
Mortgage Loan Closer Coordinator

(425) 256-8148
Jacquie.Butler@Symetra.com
  Michelle Barone
Loan Closing Manager

(425) 256–8736
Michelle.Barone@Symetra.com
       
             

Loan Servicing

Kelley B Griner
Sr. Manager of Loan Servicing
(425) 256-5819
Kelley.Griner@symetra.com
  Emilie Baty
Loan Servicing Portfolio Manager

(425) 256-5371
Emilie.Baty@Symetra.com
  Lisa Woodey
Sr. Loan Servicing Accountant
(425) 256-6102
Lisa.Woodey@symetra.com
 

 

Jenny Pham
Mortgage Loan Coordinator
(425) 256-6160
Jenny.Pham@Symetra.com
  Stefanie Johnson
Sr. Loan Servicing Portfolio Associate
(425) 256-6127
Stefanie.Johnson@symetra.com
  Teri Wong
Loan Servicing Portfolio Manager
(425) 256-8810
Teri.Wong@symetra.com
   
Debby Housinger
Sr. Loan Servicing Insurance Specialist

(425) 256-8253
Debby.Housinger@Symetra.com
  Angelina Villicana 
Loan Servicing Portfolio Associate

(425) 256-8921
Angelina.Villicana@symetra.com
  Melissa Bamford
Sr. Loan Servicing Portfolio Associate
(425) 256-8180
Melissa.Bamford@Symetra.com
   
Sarah Porter
Loan Servicing Portfolio Associate
(425) 256-6399
Sarah.Porter@symetra.com
  Laura Pattie
Lead Portfolio Manager
(425) 256-6172
Laura.Pattie@Symetra.com
  Robin Parsons
Sr. Loan Servicing Insurance Specialist
(425) 256-8631
Robin.Parsons@symetra.com
   
Jillian Connell
Loan Servicing Portfolio Associate
(425) 256-5943
Jillian.Connell@symetra.com
  Natalie Davis
Senior Portfolio Manager
(425) 256-6119
Natalie.Davis@symetra.com
  Stephanie Carbajal
Loan Servicing Portfolio Manager
(425) 256-5544
Stephanie.Carbajal@symetra.com
     
Jessica Bryan
Mortgage Loan Coordinator – Servicing
(619) 574-1967
Jessica.Bryan@symetra.com
  Aldrin Valdez
Mortgage Loan Coordinator – Servicing
(860) 746-7222
Aldrin.Valdez@symetra.com
         
             

Loan Administration

Whitney Holody
Special Loan Asset Manager
(425) 256-8278
Whitney.Holody@symetra.com
           
             

Business Systems

Diana Westover
Product Owner
(425) 256-8751
Diana.Westover@Symetra.com
  Ken Krueger
Associate Business Analyst
Kenneth.Krueger@symetra.com